IMPORTANT Take note: Recognize: This bicycle is marketed for off-highway or track use only. It truly is velocity and ability restricted to adjust to federal, point out and native guidelines.
For thirty times following the shipping date we will substitute any element that's deemed faulty from manufacturing.
We wish to ensure you are delighted and also have a satisfying Over-all knowledge just after getting our items. That becoming claimed, We've got some aspects about our Shipping and Return guidelines below.
We could elect to not take or authorize return of items that are not inside their unopened, original packaging, or are already altered or modified with 3rd-get together or aftermarket elements or factors.
We accept returns in just 30 times of unique ship day provided that the merchandise is in the original sealed item box, unopened, and undamaged.
Bikes are huge and highly-priced to ship, and when you ride it it really is used, and we don't offer any returns with your bicycle Except it really is dead on arrival. We're not a rental shop, and hugely endorse doing your analysis in advance of finishing your order with us.
Make sure you usually do not bypass this restriction or modify it to go speedier.. The customer usually takes full responsibility of the proper use of this product which may or may not conform to all relevant guidelines in the location it is actually ridden.
As soon as the products has been returned to us and has been ascertained to generally be entire (such as the “first sealed” solution box, With all the unit in its primary packing elements) and undamaged.
I comply with the terms and conditions and think accountability for: Ensuring the age of the rider is not less than 16 years aged.
We realize that occasionally an item may not be Anything you anticipated to be, and in that unlike celebration we invite you to definitely overview the following phrases related to returning a product.
Also this bicycle is obtainable Together with the 38ah battery upgrade. The upgraded battery gives you a few further miles of assortment and uses the Samsung 35E cell in lieu click here of the regular Panasonic PF cell.
Your Surron are going to be shipped as freight from our Southern California warehouse so it is not your regular small packet shipping and delivery truck that may tackle it. When the transport deal with you utilised is usually a household a person then the supply day that is demonstrated over the tracking process is probably going not the day that they're going to supply it to.
Mainly because we use Freight LTL, in some cases not all destinations are deliverable. We are going to Permit you recognize and ask for an alternative handle just in case we won't deliver to in which you reside.
Sur-Rons are a little bit significant and significant for delivery, so we deliver all our bikes employing a Freight LTL assistance. All shipments will require a delivery appt. so please double Verify you incorporated the right e-mail and cell phone number so our Freight provider can arrange your supply!
If a bike incorporates a insignificant cosmetic challenge (such as a scratch, or chip to the paint), we will make an effort to arrive at an inexpensive low cost but this isn't grounds for warranty replacement or for the return.
The Surron is made for really serious off highway Driving and We now have carried out exams with a lot of drops that ensure the suspension program over the Sur Ron is rock strong.
Fill inside your electronic mail beneath to request a different password. An email might be despatched into the address under that contains a hyperlink to validate your electronic mail handle.
As soon as you receive a shipping notification, it is too late to cancel the order and you need to request a return.